AdukanPilo has a late delivery while Hokben has a call centre
If something happens that you do not like, immediately complain to the call center HOkben. This is very clear so that we can improve hokben’s service and reprimand the employees on duty because it is our duty to provide the best service.
This fast food restaurant with a unique theme has long been established in Indonesia. There are a lot of food fans from this restaurant. One of the reasons why this Hokben restaurant is unique is its food menu. Formerly known as Hoka Hoka Bento, the restaurant serves Japanese-style food.
There are several branches opened by Hokben, currently there are hokben covers from Java, Bali, and pioneers to other islands. So expanding the market outside of the two islands is still gradual. The reason for the survival of this restaurant is that it has a taste that suits the tongue of Indonesians.
In addition, the call center that Hokben owns always tries to provide the best service to its loyal customers. Receiving complaints or obtaining other information. Contains information for ordering procedures. So if you are still interested and have questions, contact CS Hokben.
There is a Hokben call center in Adukan Pilo if the order is delayed
In fact, the work of the call center is to receive calls from customers spread across Indonesia. Whether it is a new customer or a loyal customer, the call center officer provides the best service to be satisfied. This is a basic overview of call center goals and tasks.
As explained above, there may be complaints on the call, interest in promos, interest in knowing about the available menu. The call centre authorities should be ready to provide all kinds of queries and complaints from customers.
Although it has been established in Indonesia for a long time and has many loyal users, it does not rule out the possibility that Hokben will make mistakes. Hence the important role of the call center here. Establishing a bridge between Hokben’s side and the customer if there are subsequent complaints or suggestions for improvement.
For those of you who have problems or complaints, immediately complain to the Hokben call center so that they can be followed up later so that we take further steps immediately to provide improvements so that the same error does not occur later. We will reprimand any of our officers if any of them make a mistake.
Such as complaints if the delivery person is delayed in delivering to the destination. If it’s delayed in minutes, it doesn’t matter to some, but there’s another agenda if the person can’t wait. It’s very disturbing and uncomfortable.
Especially if the anticipated order arrives late, at the time of enjoying it, the order turns out to be inappropriate, which can be very disturbing. You will immediately report info@hokben.co.id to our call center via email. We are ready to accept and submit your complaints later and will follow up immediately.
Hokben’s call center is there, ready 24 hours a day
Our call center officials will be ready to serve you full 24 hours because some branches owned by Hokben have 24-hour working hours. So if you need help or want to complain, you can contact our CS.
To satisfy loyal customers and provide the best service, as well as to make improvements in service if there are complaints. It evaluates the performance of each employee of Hokben after the complaint. Established for more than 30 years , this restaurant certainly has experience in dealing with customers.
So our call center officers are geared up on how to meet the needs of customers. In addition to the above e-mail, you can also contact our CS via other platforms from social media pages such as Twitter, IG, Facebook etc.
You can ask or complain to the H. Okben call center over there. Start from the operating hours of the Hokben branch where you want to go to review your experience of enjoying food at this restaurant with Japanese style recipes . Usually a variety of promos are delivered from this social media page.
The promo can definitely be enjoyed with the applicable terms and conditions. Learn and pay attention to every detail of the promo, if it is not clear, you can ask directly to the call center. With this call center, Hokben is expected to become a restaurant with high trust from the community and can be accepted.
Is there a complaint? Immediately lodge a complaint with the Hokben call center
We have informed many times that if you have a complaint, please contact our call centre immediately. For immediate use as an evaluation for all parties, and improvements in the service will be made. Customer satisfaction is our priority and in addition to CS complaints we also receive reviews from our restaurants.
It can be said that this review will be similar to the complaints but not fully complained. There may be reviews on how satisfied Hokben’s service has been. Therefore, in addition to directly informing the CS authorities , you can also submit reviews on Hokben’s old social media.
The CS can also be contacted through the official website platform of this Japanese-themed restaurant. Contact by selecting our submenu, and fill out the form accordingly. If you have submitted a review or complaint at the Hokben call center, you can also place an order through the website.
Of course, you must have the account first or have registered the account. If it’s not easy, fill in email and other forms correctly. If so, you can then start ordering the available food menu. It will be adjusted to the outlet closest to you and will reach the final destination of delivery later.
Ask about this at the Hokben call centeror we’d like to complain, we’re ready.
If you have any question about information such as delivery, you can contact the delivery specific CS directly through 1500505 number. When the service is called and asked for the total price, it is already fully communicated covering taxes and shipping costs.
So you don’t have to worry about employees exaggerating shipping costs later, because they’ve been arranged in advance. But if there’s anything that isn’t happy when the delivery happens before or after the order arrives , you can immediately complain to the call center via email.
For information listed on our pages, social media, or websites, please ask about it immediately. We will be happy to explain this to you so that there is no more curiosity. Usually users ask about the promos and situations to get these promos.
This is to avoid misunderstandings in understanding the promos that are available. We have really done our best to convey the information clearly, but it is possible to pay less attention to the clearly stated information.
By interacting directly with customers, Hokben’s call entry officials are expected to be able to submit instructions or complaints from customers for later evaluation material. In order to provide the best service, feedback from customers is required and complaints should be lodged with the Hockben Call Center immediately if there are complaints.