Infinix Service Center pick me up, here are the conditions to do this
Customers of this cutting-edge technology should be aware of The Infinix Service Center. Infinix is one of the largest companies that has now expanded its business in terms of smartphones. With the launch of this latest product, it means that Infinix has already sold more than 10 products for sale.
One of the most widely used Infinix products right now is smartphones. The company’s latest product is equipped with qualified specifications, making it very popular among gamers. No wonder the sales of the latest smartphone products have increased significantly.
Infinix provides service centers in various parts of Indonesia to ensure that all customers get maximum service. This is to ensure that customers can quickly get help if they encounter problems with the product they use. That way you can easily do KL AIM without damaging the device .
The number of Infinix service center services is not as big as other smartphone brands. However, in order to maximize its service, the company provides the Infinix Service Center . This service will be provided to product users who want to serve the devices but away from the service center.
What is Infinix Pickup Your Up Service?
The pick-up service is a service from infinix Indonesian company that is exclusively for product customers away from the service center. Customers of Infinix products are eligible to avail this service if the distance is more than 30 km from the nearest service center. With this service, you no longer need to come to the service center, but the officer who comes home.
In order to use the pickup service, Infinix product users must only send electronic messages hotline.id@carlcare.com. Then there will be couriers or staff from infinix company who will take the products that need to be repaired. Furthermore, the device will be taken to the nearest service center for inspection and repair as per the complaint sent by the user.
Typically, customers will get an instant reply email regarding complaints submitted to the Infinix service center. If it is in accordance with the terms and conditions of this pickup service, the courier will arrive a day later. Make sure that the device is well wrapped to keep the device safe during the trip from home to the nearest service center.
This Infinix pickup service is usually open every Monday – Friday from 09.00 am to 17.00 am. For confirmation of a complaint, the user usually waits for 1×24 hours. Users of Infinix products will be required to fill in some personal data such as name, address, cell phone number, city of residence, zip code, pickup time, smartphone type, IMEI number, product color and damage.
Take me to the terms used by infinix service center
Not all users of Infinix products will be able to use this premium service. However, there are terms and conditions set by the company when customers want to try out the pickup service. Some of these conditions include the following:
- Only Infinix products that still opt for warranty can use the pickup service
- The bolt seal on the product is intact or has never been opened.
- Infinix product touchscreen and LCD are in good condition and they do not break.
- There is still a warranty card and there is proof that the product has been purchased.
- Send photos of product conditions and send them to the official Infinix email
- Pack the Infinix products well when the courier arrives to pick up the goods.
The product still has a warranty if you want to use this Infinix service center. The product warranty guarantee may be lost and may not be valid if the user himself makes a mistake. One of them is the loss due to human error factors, the warranty will not be claimed.
Additionally, even devices that were previously detached cannot get warranty. Therefore, if you still have a warranty period, you should immediately take it to the official service center when there is a damage, take it to the official service center so that you can get the best service.
For customers whose warranty period has expired, they can still use the Infinix service center, but can be charged or is no longer free. This charge is usually for the cost of parts. In fact, compared to repairing the device in an unauthorized location that will further damage the device, it is better if you only go to the official service center.
List of official Infinix service centers in Indonesia
Infinix has official service centers in different parts of Indonesia. This is a container for users of Infinix products in case the Infinix product is damaged. At the service center you can repair the device or contact if there is a problem with the product. If it is a warranty period, all services are free.
Below is the list of official Infinix service centers in Indonesia:
- M care Denpasar (Bali)
Infinix service centre in Bali is called Jalan Agung number 140, telephone number +62 361 at Denpasar 9073866
- M care Bandung (Bandung)
Telephone number +62 22 84468781 at Balubur Town Square Lieutenant 1 K05 – K06
- M care Batam (Batam)
Contact number +62 77 at Vira Mustica Complex C-08, Nagoya, Bottom, Indonesia 87430340
- M care Cirebon
The +62 231 209322 in Jalan Pasuketan No. 63 Cerebon in Indonesia
- Vitec (Zombie)
J.L. Gaza mada is located at No.11-12 Zombie, contact number +62 741 43789
- M Care Makasar
Infinix Service Center MTC Karebosi Lt.3 Block 1 No. 3-5 at Jalan Zend. Ahmed Yani, Contact Number +62 24 11 3635038
- M care Medan
J.L. Setia Budi Kel. Thanzang Rejo, K.C. Madon Sungal, Madon is definitely in the camp. Contact number +62 61 with Setia Budi Business Poin Blok BB No. 21 8214692
- Telewindu (Palembang)
Bukit Kesil district, Kelurahan is located in 24 Ilir, Jalan Letkol Iskandar with contact number 36 Rt 10/Rw 003 with contact number +62 711 372408
- Alpha Mobile – Semarang
Jalan Gendral Sudirman 256, contact number +62 in Semarang 247610911
- M Care Surabhaya
Massion Square is located at JL. Yani 78 Surabaya’s contact number +62 31 8477889
- M Care Yogakarta
Ramai Shopping Mall Lieutenant 2 No. A26, JL. Ahmed Yani No. 73, contact number with the yogakarta is +62 27 4557015
Infinix Service Center in Jakarta
There are many Infinix production service centers spread across many areas in Jakarta itself. Some of them are as follows
- Bineka Mentari Dementia (Jakarta)
It is situated on 73C No.16 of Gunung Sahari Raya Road. Jakarta 10610. Indonesian contact number +62 21 29292828
- Infinix House
Ruko Pertokovan is located at Roxy Mass Black E1 No. 5A, contact number +62 21 6329084
- M care Cempaka Mas
ITC Sempaka Mass Lieutenant 6 No. H7-H8 Jl.Letjen Suprapto Central Jakarta at contact number +62 21 21480901
- M that mall ambassador
The phone number +62 21 5762539 in Lieutenant 2 Block B Number 7 Mall Ambassador
- M care Roxy Square
Ruko Mal Roxy Square No. A1 Jl. Kaye Tapa No. Contact number at 1 Jakarta is +62 21 56954393
While not as popular as other smartphone brands, Infinix has a strong commitment to satisfying and providing the best service to all its customers. The setting up of Infinix service centres and picking up of services to reach customers away from the service centre is a testimony to this.